ADRIAN FLUX INSURANCE - Up to 15% discount for forum members

Visit Website Classic Car Insurance & Specialist Car Insurance

Moderator: The PBMW Forum Team

Postby Dan@Adrian Flux » Fri Dec 03, 2010 1:43 pm

Kos wrote:is the any association between the companies ?


Bikesure is the motorcycle division of Adrian Flux Insurance. Highway Insurance is an insurance company that Adrian Flux Insurance, as a broker, can arrange policies with.

Thanks
Dan
Dan@Adrian Flux
Site Trader
 
Posts: 28
Joined: Wed May 26, 2010 8:27 am
Location: Norfolk

Postby Dan@Adrian Flux » Fri Dec 03, 2010 2:02 pm

BMWvwSubaru wrote::lol:
Adrian fux car insurance...
i used these jokers when i had my subaru fully comp yadda yadda, had a crash said i wanted to take my car to a well know subaru dealership for repair they said fine but we cant give you ur courtesy car unless it goes to our garage, ok i said take it to yours as i need a car to get to work,,,
they take my car and then tell me they dont have any cars available carrys on this way for the next three weeks untill finaly i get a call saying there writing my car off and now im not eligible for the courtesey car any more.....
the car had a cracked wheel bent suspension and needed new bits associated they decided this would cost more than 6 grand....

Muppets

i took their money and didnt buy back the car but i wish i had as the dealership came through on a quote for me afterwards saying all in it would cost £1200 everything including the replacement wheel Vat the whole shebang.....
To hear what kos said wouldnt surprise me in the least they have to reclaim these stupid payouts somewere....


Hiya,

I think you may be mistaking the insurance company with the broker and their roles and responsibilities. Although the cover is arranged through the broker and you may communicate solely with them, it is the insurance company that would have made the decisions and set the parameters in view of handling the claim. For example, approving which repairer can be used and any terms relating to courtesy vehicles. I recommend referring to the insurance company’s policy booklet for confirmation of their terms and conditions.


You’re comments are incredibly misleading and gives the impression that Adrian Flux Insurance made the decisions. This is not true.


A broker cannot be held responsible for forwarding the decisions and terms of the insurance company. I suggest that you pursue any concerns relating to the handling of a claim to the insurance company.


Thanks
Dan
Dan@Adrian Flux
Site Trader
 
Posts: 28
Joined: Wed May 26, 2010 8:27 am
Location: Norfolk

Postby BMWvwSubaru » Fri Dec 03, 2010 2:35 pm

Dan@Adrian Flux wrote:
BMWvwSubaru wrote::lol:
Adrian fux car insurance...
i used these jokers when i had my subaru fully comp yadda yadda, had a crash said i wanted to take my car to a well know subaru dealership for repair they said fine but we cant give you ur courtesy car unless it goes to our garage, ok i said take it to yours as i need a car to get to work,,,
they take my car and then tell me they dont have any cars available carrys on this way for the next three weeks untill finaly i get a call saying there writing my car off and now im not eligible for the courtesey car any more.....
the car had a cracked wheel bent suspension and needed new bits associated they decided this would cost more than 6 grand....

Muppets

i took their money and didnt buy back the car but i wish i had as the dealership came through on a quote for me afterwards saying all in it would cost £1200 everything including the replacement wheel Vat the whole shebang.....
To hear what kos said wouldnt surprise me in the least they have to reclaim these stupid payouts somewere....


Hiya,

I think you may be mistaking the insurance company with the broker and their roles and responsibilities. Although the cover is arranged through the broker and you may communicate solely with them, it is the insurance company that would have made the decisions and set the parameters in view of handling the claim. For example, approving which repairer can be used and any terms relating to courtesy vehicles. I recommend referring to the insurance company’s policy booklet for confirmation of their terms and conditions.


You’re comments are incredibly misleading and gives the impression that Adrian Flux Insurance made the decisions. This is not true.


A broker cannot be held responsible for forwarding the decisions and terms of the insurance company. I suggest that you pursue any concerns relating to the handling of a claim to the insurance company.


Thanks
Dan

Thanks for clearing that up then Dan,
tbh i dont pretend to understand the ins and outs of how all this works brokers etc etc,,
all i know is Flux is who i took my policy out with and i ended up feeling a little wronged at the end of the whole fiasco...

Its just my opinion and my experiences of dealings i had when i was insured with you guys..
User avatar
BMWvwSubaru
 
Posts: 501
Joined: Sun Mar 23, 2008 4:13 pm
Location: Hampshire

Postby Akuma » Fri Dec 03, 2010 3:28 pm

You're not alone dude. The general rule applies to ALL insurance companies that they'll happily take your premiums but when you need to take advantage of your paid for policy they send in an "assessor" who will both nitpick and attempt to figure out ways to void your claim etc... Sorry for crapping on this thread but i'd like to be proven wrong. My references are in fact for genuinely non-fault claims.
Image
User avatar
Akuma
 
Posts: 1975
Joined: Mon May 27, 2002 8:51 pm
Location: Manchester

Postby Swinton » Mon Dec 06, 2010 10:41 am

BMWvwSubaru wrote:when i was insured with you guys..


You weren't insured with them though. You would have been insured by Highway or someone else :thumbs-up: The insurance was arranged through them.
Cheers
Swinton
Image
E61 535d Sport
User avatar
Swinton
 
Posts: 6889
Joined: Thu Apr 13, 2006 9:56 am

Postby Dean » Mon Dec 06, 2010 7:01 pm

Swinton wrote:
BMWvwSubaru wrote:when i was insured with you guys..


You weren't insured with them though. You would have been insured by Highway or someone else :thumbs-up: The insurance was arranged through them.
I have to say I've had quite the opposite experience from the above...I used to be insured with Bell/admiral on my early BMW's...before I stumbled into AF through a friend who was satisfied.

I'm young, have an amazing quote and really good policy...with the level of service above and beyond!!! I mean I've had a few issues and the guys at AF go out their way to help in every way they can...i've been with these guys 3 years now :thumbs-up: :thumbs-up: :thumbs-up:

I've recomended them to my friends and they are equally happy with the service :thumbs-up:

Also I got help insuring a car very cheap on a track day! Via private email...Its little touches that make these guys worth a look.
Image
LANA ROSS, My sister, RIP : 31 July 1988 - 12 April 2010
User avatar
Dean
 
Posts: 1442
Joined: Tue Sep 08, 2009 5:56 pm

Postby RobQ7653 » Sun Mar 20, 2011 8:26 pm

Hi I have e46 330ci due for renewal in a couple of months and start looking for quotes. What would I be looking at mate please?
Image
RobQ7653
 
Posts: 337
Joined: Sat Jan 02, 2010 7:05 pm

Postby Dan@Adrian Flux » Mon Mar 21, 2011 12:23 pm

RobQ7653 wrote:Hi I have e46 330ci due for renewal in a couple of months and start looking for quotes. What would I be looking at mate please?


Morning

If you can pm me your details and i will arrange a call back for you.

Please pm me your full name, postcode and contact telephone number and details of any mods to the vehicle.

Cheers
Dan.
Dan@Adrian Flux
Site Trader
 
Posts: 28
Joined: Wed May 26, 2010 8:27 am
Location: Norfolk

Postby Dave » Sat Mar 26, 2011 6:09 pm

can u do a qoute for me please???
Image
Dave
 
Posts: 4222
Joined: Fri Jun 11, 2004 9:27 pm
Location: Southampton

Postby Ragtop Steve » Sun Mar 27, 2011 2:30 pm

Thats a tad late,,,,,,,,,,,,,, :(

I just renewed both policeys with them as well :thumbs-up:
User avatar
Ragtop Steve
 
Posts: 645
Joined: Tue Nov 24, 2009 9:57 am
Location: Wiltshire

Postby Dan@Adrian Flux » Mon Mar 28, 2011 9:11 am

Dave wrote:can u do a qoute for me please???


Hi

If you can please pm me your details and i will arrange a call back for you. Please pm me your full name, contact telephone number and vehicle details inc any mods.


Cheers

Dan.
Dan@Adrian Flux
Site Trader
 
Posts: 28
Joined: Wed May 26, 2010 8:27 am
Location: Norfolk

Postby Dave » Wed Apr 13, 2011 11:09 pm

why has the premuim gone up 100%????????
Image
Dave
 
Posts: 4222
Joined: Fri Jun 11, 2004 9:27 pm
Location: Southampton

Postby Mr Sideways » Thu Apr 14, 2011 6:15 am

Yeh mine has gone up 100% but I'm not surprised as I went from a 1.8 to a 2.8 and have just had a driving ban.

I have allways had good service with flux even when I had a crash.
I got a courtesy car within 2 hours and they didn't even want it back, I had the car 4 weeks after the claim went through and I bought a new one.
Image
Mr Sideways
 
Posts: 2563
Joined: Sun Feb 24, 2008 9:56 pm
Location: On a speed bump

Postby m44Lee » Thu Apr 14, 2011 7:19 pm

hello dan
my insurance has just been renewed with you and i received an email saying its all taken care of so i dont need to do anything! which is ideal as im out of country till next month!
but then i got another email aking me to send the mods declaration back etc just wnadering if you could do anything about that as nothing has changed since the end of the policy!

another thing is that im a big fan of having my direct debits coming out at the start of the month as they have been doing!
so wandered if that would continue? and if not could you change it to that?
Image
**SUPERCHARGED 318IS**
User avatar
m44Lee
 
Posts: 1216
Joined: Mon Oct 26, 2009 4:10 pm
Location: south wales

Postby Dan@Adrian Flux » Fri Apr 15, 2011 9:01 am

m44Lee wrote:hello dan
my insurance has just been renewed with you and i received an email saying its all taken care of so i dont need to do anything! which is ideal as im out of country till next month!
but then i got another email aking me to send the mods declaration back etc just wnadering if you could do anything about that as nothing has changed since the end of the policy!

another thing is that im a big fan of having my direct debits coming out at the start of the month as they have been doing!
so wandered if that would continue? and if not could you change it to that?


Hiya,

If you pm me your policy number and an email address, I will look into this for you.

Thanks
Dan
Dan@Adrian Flux
Site Trader
 
Posts: 28
Joined: Wed May 26, 2010 8:27 am
Location: Norfolk

Previous

Return to Adrian Flux Insurance

Who is online

Users browsing this forum: No registered users and 1 guest

cron